Top 7 telephone tips for calling a company’s main line

You’re calling a general line and don’t know who will pick up. Here’s a list of my top 7 telephone tips resulting in better communication and customer service: Identify yourself. Who are you and what is your affiliation? It’s very hard to field an inquiry without someone knowing who you are. Most people forget this.… Continue reading Top 7 telephone tips for calling a company’s main line