Top 7 telephone tips for calling a company’s main line

You’re calling a general line and don’t know who will pick up. Here’s a list of my top 7 telephone tips resulting in better communication and customer service: Identify yourself. Who are you and what is your affiliation? It’s very hard to field an inquiry without someone knowing who you are. Most people forget this.… Continue reading Top 7 telephone tips for calling a company’s main line

Did you know: Area Codes

Q. Why was New York City’s original area code 212? A. Because it was easy to dial. When area codes were introduced to speed the calling of long-distance numbers, telephones had rotary dials. The nearest digit to the dialing stopper, and thus the digit that could be dialed the quickest, was 1. Next came 2,… Continue reading Did you know: Area Codes